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Orchid Live Training Hub

UPDATE: Our new Occupational Health System - Orchid Live - is now live.

Temporary Change to Report Delivery

- Quality Assurance in Orchid Live

 

As part of our ongoing commitment to delivering high-quality occupational health services, we wanted to make you aware of a temporary update to our reporting process.

 

​Following the recent launch of our new clinical system, Orchid Live, our clinicians are currently adjusting to the new workflows. To ensure consistency and maintain the highest standards during this transition, our team is manually checking all reports before they are issued to you.​

 

This additional step is part of a temporary quality assurance process and may result in a slight delay in receiving reports. We appreciate your patience and understanding while we work through this short adjustment period.

 

​If you have any questions, or for urgent cases please don’t hesitate to get in touch with admin@insightworkplacehealth.co.uk

 

The Insight Workplace Health Team

Although there will be no interruption to our services, we ask that you bear with our team at this busier time as we ensure all our customers transition successfully.​

 

Thank you for your continued understanding and patience,

as we make this important update.

Dashboard Training

Please see below our user guides to help you navigate our new Occupational Health System - Orchid Live.

Logging into Orchid for the first time

How to Refer an Employee
DSE Assessment

How to Refer an Employee
Neurodiversity/Workplace Needs Assessment

How to Refer an Employee
In Day Referral

How to Refer an Employee
Sharps Incident

How to view Preplacement Statuses

How to Refer an Employee
HAVS Referral

How to Refer an Employee
DVLA D4 Driver Medical
(HGV)

How to Refer an Employee
Assistive Technology Support

How to Refer an Employee
Early Intervention Call

How to Refer an Employee
Management Referral

How to Refer and Employee
Ergonomic/Vehicle Assessment

How to Refer an Employee
Additional questions or information for referral

How to Refer an Employee
Life Coaching

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Video Tutorials

These bite-sized videos can be used to help familiarise yourself with our new Occupational Health System before and after we go live.

Watch now by clicking the link below.

If you experience any issues with the system please contact dashboardsupport@insightworkplacehealth.co.uk

Frequently asked questions

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