Question 1

What is changing and why?

Accepted Answer

To ensure we continue providing high-quality, reliable, and efficient support that your organisation expects, we have made the decision to move to a new Occupational Health dashboard – OPAS G2 the upgrade we had been waiting for from our previous trusted platform which will better meet the needs of your organisation and our operational standards.

Question 2

When will the new system go live?

Accepted Answer

The new system will go live in February 2026. You will receive regular email updates.

Question 3

Will my service be affected?

Accepted Answer

Your services will continue as normal throughout the transition.

Please note: 
 • You will not be able to complete a new referral on Orchid Live from Friday 6th February, 2026.

Question 4

Do I need to do anything?

Accepted Answer

You will be notified by email about how to log in to the new system and will be provided with all relevant support guidance and resources.

Question 5

What benefits does the new system offer?

Accepted Answer

·        Built-in compliance and security
·        Enhanced reporting with live dashboards real-time data
·        Self-service booking 
·        Automated updates for a streamline experience for managers and HR teams
·        Real-time reporting and automation
·        Mobile-friendly, cloud-based access

OPAS G2 Training Hub

Book OPAS G2 Training

Dashboard Training

Logging into OPAS G2 for the first time

How to download your reports

How to Refer an Employee
Management Referral

How to assign a Pre-Placement form

Video Tutorials