Insight - a technology driven occupational health service

At Insight Workplace Health, we believe that delivering a high-quality occupational health service in today’s world requires more than just clinical expertise — it demands smart, secure, and efficient technology. That’s why we’ve embedded Orchid Live, a cutting-edge occupational health management system, into the heart of our operations.

Why a Secure System Matters

In occupational health, we work with sensitive personal and medical information — known as special category data under GDPR. Managing this data securely and efficiently isn’t just a legal requirement — it’s essential for providing the high standard of care our clients and their employees expect.

Orchid Live ensures we can meet GDPR requirements by offering a robust platform for storing clinical records for the statutory retention period. Clinicians always have immediate, secure access to patient records, ensuring continuity of care, even across multiple appointments or locations.

A Seamless Experience for Our Customers

Our clients benefit directly from the use of Orchid Live. As a customer, you’ll have access to a secure, user-friendly portal where you can:

• Make referrals quickly and easily

• Assign questionnaires to employees ahead of appointments

• Track the status of each case in real-time

• Access management reports and clinical certificates as soon as they’re available

• View upcoming appointments and recalls via the dashboard

This transparent, efficient system means you’re always informed and in control — no more chasing for updates or relying on email threads.

Delivering at Scale – Without Compromising Quality

Thanks to Orchid Live, we can deliver high volumes of Health Surveillance services while maintaining speed and accuracy. Whether we’re delivering routine audiometry, spirometry, HAVS assessments, or safety-critical medicals, our system supports:

• Rapid turnaround of certificates and reports

• Consistent, auditable quality across all services

• Full visibility of compliance across your workforce

This means less downtime for your teams and faster feedback for your managers.

Proactive Recall and Follow-Up Management

Occupational health doesn’t end with a single appointment. Managing recall schedules for periodic health surveillance or follow-up assessments can be time-consuming — but with Orchid Live, we’ve streamlined this process.

Our operations team monitors upcoming recall dates and proactively contacts managers a month in advance to arrange appropriate clinics or individual appointments. This ensures you stay compliant without the administrative burden.

The Insight Advantage

By combining expert clinical care with innovative technology, Insight Workplace Health is redefining what great occupational health support looks like. Orchid Live allows us to be responsive, secure, and efficient — all while giving our clients complete visibility over their occupational health programme.

If you’d like to learn more about how our system could support your organisation, get in touch with us today.